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Clinton County Community Action Partnership — Helping People. Changing Lives.

Programs

Energy Assistance

Help paying your heating and cooling bills — and keeping your power on. We walk you through it, step by step.

photo — staff helping resident apply

Clinton County Community Action Program offers four ways to help with your energy costs. You may qualify for more than one. Not sure where to start? Call us and we'll help you find the right program.

The four programs

Home Energy Assistance Program (HEAP)

A once-a-year benefit that helps pay your main heating bill. The credit is applied straight to your utility account. Apply anytime from fall through spring.

Winter Crisis Program

Emergency help from November through March if your heat is off, about to be shut off, or you're nearly out of bulk fuel like propane or fuel oil. Same-day appointments when we can.

Summer Crisis Program

Runs July through September. Helps with your electric bill or the cost of an air conditioner or fan if someone in your home has a medical need for cooling.

Percentage of Income Payment Plan Plus (PIPP)

A year-round plan that sets your monthly gas and electric payment at a percentage of your household income, so your bill stays affordable and predictable.

Am I eligible?

Most programs are open to households at or below 175% of the federal poverty guidelines. As a general guide for the current season:

  • Household of 1: about $27,000 a year or less
  • Household of 2: about $36,000 a year or less
  • Household of 4: about $54,000 a year or less

Close to these numbers? Apply anyway — we'll check the exact limits with you.

What to bring to your appointment

  • Photo ID for every adult in the home
  • Social Security cards or numbers for everyone in the household
  • Proof of income for the last 30 days (pay stubs, benefit letters)
  • Your most recent heating and electric bills
  • A shutoff or disconnection notice, if you have one

How to apply

  1. 1
    Call to book an appointment. Dial 937-382-8365. If it's a shutoff emergency, tell us — we'll prioritize you.
  2. 2
    Gather your documents using the checklist above.
  3. 3
    Meet with a caseworker in person at our office. It usually takes under an hour.
  4. 4
    We apply the benefit to your account and tell you what happens next.

Common questions

Can I apply for more than one program?
Yes. Many households qualify for HEAP and a crisis program in the same year, and you can be on PIPP at the same time. We'll help you sort out the combination during your appointment.
What if my heat is already shut off?
Call us right away at 937-382-8365. The Winter Crisis Program is built for exactly this, and we do everything we can to see you the same day.
Do I need to own my home?
No. Renters are welcome, whether the utilities are in your name or included in your rent. Bring what you have and we'll figure out the rest.
Is there a cost to apply?
No. Applying is always free, and so is the help from our caseworkers.

Related programs

Let's keep your home warm.

Applying takes less than an hour, and there's no cost. Start today and we'll help you every step of the way.

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Skip to main content
937-382-8365 Get Help

Programs

Energy Assistance

Help paying your heating and cooling bills — and keeping your power on. We walk you through it, step by step.

Apply / Get Started 937-382-8365
photo — staff helping resident apply

CCCAP offers four ways to help with your energy costs. You may qualify for more than one. Not sure where to start? Call us and we'll help.

The four programs

Home Energy Assistance Program (HEAP)

A once-a-year benefit that helps pay your main heating bill, applied straight to your utility account. Apply fall through spring.

Winter Crisis Program

Emergency help Nov–Mar if your heat is off, about to be shut off, or you're nearly out of bulk fuel. Same-day appointments when we can.

Summer Crisis Program

Runs Jul–Sep. Helps with your electric bill or an air conditioner or fan if someone at home has a medical need for cooling.

Percentage of Income Payment Plan Plus (PIPP)

A year-round plan that sets your monthly gas and electric payment at a percentage of income, so your bill stays affordable.

Get help fast

937-382-8365
Mon–Fri, 8:00 a.m. – 4:30 p.m.
789 North Nelson Ave, Wilmington, OH 45177

Facing a shutoff?

Call us today at 937-382-8365. Don't wait — we may be able to help the same day.

Am I eligible?

Most programs are open to households at or below 175% of the federal poverty guidelines. As a general guide:

  • Household of 1: about $27,000/year or less
  • Household of 2: about $36,000/year or less
  • Household of 4: about $54,000/year or less

Close to these numbers? Apply anyway — we'll check the exact limits with you.

What to bring to your appointment

  • Photo ID for every adult in the home
  • Social Security cards or numbers for everyone in the home
  • Proof of income for the last 30 days
  • Your most recent heating and electric bills
  • A shutoff or disconnection notice, if you have one

How to apply

  1. 1
    Call to book an appointment. Dial 937-382-8365. If it's a shutoff emergency, tell us.
  2. 2
    Gather your documents using the checklist above.
  3. 3
    Meet with a caseworker in person. It usually takes under an hour.
  4. 4
    We apply the benefit and tell you what happens next.

Common questions

Can I apply for more than one program?
Yes. Many households qualify for HEAP and a crisis program in the same year, and you can be on PIPP too. We'll help you sort it out.
What if my heat is already shut off?
Call us right away at 937-382-8365. The Winter Crisis Program is built for this, and we do everything we can to see you the same day.
Do I need to own my home?
No. Renters are welcome, whether utilities are in your name or included in rent. Bring what you have and we'll figure out the rest.
Is there a cost to apply?
No. Applying is always free, and so is the help from our caseworkers.

Related programs

Weatherization →

Free home upgrades that lower your energy bills for good. See if your home qualifies.

Food Pantry →

Free groceries for Clinton County families. Learn what to bring and when the pantry is open.

Let's keep your home warm.

Applying takes less than an hour, and there's no cost. Start today.

Apply / Get Started Call 937-382-8365